ACC to Provide Bilingual Assistance With Phone Bills
Posted inSACRAMENTO — The Asian Community Center has announced ACC Team, a new telecommunications education and assistance program in multiple languages.
ACC will be one of the 30 community organizations in California, serving as a resource for limited English speakers when it comes to understanding and resolving issues with their phone bill (both land line and cell phone bills) – for free.
ACC can provide a workshop regarding:
• Understanding phone bills
• Avoiding unnecessary charges and lowering phone bill costs
• Spotting and resolving fraudulent activity
ACC can also provide a Cantonese- or Japanese-speaking advocate to help resolve phone bill issues.
“ACC is currently seeking continued support from the community and other organizations,” said an ACC spokesperson. “We will need to partner with other organizations working with limited English speakers and work together to provide workshops.
“Volunteers that are proficient in English and Japanese are also needed to help with this program. Additionally, we will need to find limited English speakers who would like to become more informed about their phone bills.”
For more information about the program in English, contact Doreen Hess at (916) 393-9026, ext. 223. For Japanese, call Nora (Noriko) Bachus at (916) 393-9026 and ask for an appointment.
For more information on ACC, visit www.accsv.org/.
